The most effective way to strengthen employee relations – to gather feedback and address concerns before there’s ever a problem. Companies face many of the same workforce issues: promotions, wages, staffing, paid leave, training, and more. What varies – widely – is how leadership manages these issues.
The first step is proactive: listening. Our client turned to us to serve as an independent facilitator to gather candid, unfiltered, efficient employee feedback. Hosting informal, confidential sessions in hub cities across the country, we heard directly the priorities and concerns of employees and teams. Employees who care tend to have a lot to say – a far better scenario than disengagement. In this case, that engagement was a direct result a thoughtfully constructed employee-focused listening campaign.